Shipping Policy

 

Shipping Policy

 


Effective Date: 12-29-2026

Last Updated:  12-29-2026


At Caulking Tool Depot, we work to process and ship orders quickly and accurately. Please review the details below regarding order processing and shipping expectations.

 

 

 

Order Processing Time

 


Orders are typically processed within 1–3 business days after payment is received.


Processing time does not include weekends or holidays. During periods of high demand or supply chain disruption, processing times may be extended.

 

 

 

Shipping Methods & Carriers

 


We ship using major carriers, including but not limited to:

 

  • UPS

  • USPS

  • FedEx

 


Shipping methods and carriers are selected at checkout based on availability, destination, and order contents.

 

 

 

Shipping Rates

 


Shipping costs are calculated at checkout based on:

 

  • Package weight and dimensions

  • Destination

  • Selected shipping method

 


Shipping fees are non-refundable once an order has shipped.

 

 

 

Delivery Time Estimates

 


Delivery times shown at checkout are estimates only and are not guaranteed.


We are not responsible for shipping delays caused by:

 

  • Carrier delays

  • Weather events

  • Incorrect or incomplete addresses

  • Carrier operational issues

 

 

 

 

Hazardous Materials & Shipping Restrictions

 


Certain sealants or chemical products may be subject to shipping restrictions or carrier limitations.


We reserve the right to:

 

  • Limit shipping methods for certain products

  • Cancel or modify orders that cannot be shipped safely or legally

 

 

 

 

International Shipping

 


At this time, we ship only within the United States.


If international shipping becomes available in the future, additional fees, duties, and restrictions may apply.

 

 

 

Order Tracking

 


Once your order ships, you will receive a shipping confirmation email with tracking information.


Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

 

 

 

Incorrect or Undeliverable Addresses

 


Customers are responsible for providing accurate shipping information at checkout.


If an order is returned due to an incorrect or undeliverable address:

 

  • Additional shipping charges may apply

  • Refunds will be issued minus original shipping costs

 

 

 

 

Lost or Stolen Packages

 


Once an order has been delivered to the carrier, responsibility transfers to the carrier.


If a package is marked as delivered but not received:

 

  • Please contact the carrier directly

  • We will assist with filing a claim when applicable, but are not responsible for replacement or refund

 

 

 

 

Contact Us

 


For shipping-related questions, contact:


Caulking Tool Depot

Email: contactus@finishlinecaulk.com

Website: https://www.caulkingtooldepot.com